Accounting Department Policies - Credit & Collections

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Credit & Collections

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Policy Templates - Credit & Collections Group

• Job Description: Credit and Collection Administrator
• Write-Off of Bad Debts
• Discounts to Customers
• Credit Terms Extended to Customers
• Communications with Customers
• Time Budgets/Schedules
• Customer File Maintenance
• Authorization Required for Credit Approval
• Procedures for Setting Credit Limits
• Factors that Determine Credit Limits
• Standard Payment Terms
• Standard Discount Terms
• Interest Rates on Overdue Invoices
• Use of Credit Scoring Sheet
• Checking Bank References
• Checking Trade References
• Credit Fraud
• Requesting Credit Reports
• Privacy of Customers
• Legal Requirements in Granting Credit
• Fee for Credit Reports
• Credit Agreement
• Timing of Collection Methods and Follow-up
• Collections Schedule
• Collection Strategies
• Dealing with Bounced Checks
• Approved Collection Letters
• Use of Collection Agencies, Small Claims Court, Collection Attorneys
• Preparing the Collection File for an Outside Collection Agency
• Filing Mechanics Lien
• Binding Arbitration
• Cost Benefit Analyses for Delinquent Accounts
• Handling Billing Disputes
• $20 Solution to Billing Disputes
• Bankruptcy or Threat of Bankruptcy by Customer
• Use of Drafts (Commercial Paper) or Promissory Notes Factoring of Receivables (Non-Recourse)
• Collection Call Checklist